{"behavior":"degenerate_repetition","label_filter":null,"limit":10,"next_offset":13940,"offset":13930,"previous_offset":null,"rows":[{"assistant_initiates":false,"asst_text":"**Quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng KDS & POS**\n\n**1. Quy tr\u00ecnh tr\u1ea3 m\u00f3n t\u1eeb KDS MAKER:**\n- **B\u01b0\u1edbc 1:** Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n, sau \u0111\u00f3 \u0111\u1ea9y order xu\u1ed1ng **KDS MAKER**.\n- **B\u01b0\u1edbc 2:** **KDS MAKER** nh\u1eadn th\u00f4ng tin m\u00f3n qua tab \"Chi ti\u1ebft\" v\u00e0 \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup. B\u1ebfp/Bar theo d\u00f5i v\u00e0 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\n  - **C\u00e1ch 1:** Tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng l\u00fac b\u1eb1ng c\u00e1ch click v\u00e0o t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng -> Ch\u1ecdn m\u00f3n -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3.\n  - **C\u00e1ch 2:** Tr\u1ea3 tr\u1ef1c ti\u1ebfp tr\u00ean giao di\u1ec7n Detail, click v\u00e0o m\u00f3n \u0111\u00e3 ho\u00e0n thi\u1ec7n -> Tr\u1ea3 \u0111\u1ed3.\n  - **C\u00e1ch 3:** V\u00e0o tab **Ticket** \u0111\u1ec3 tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n h\u00e0ng.\n- Sau khi tr\u1ea3 m\u00f3n:\n  - M\u00f3n \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch tr\u00ean KDS MAKER v\u00e0 \u0111\u1ea9y th\u00f4ng tin ho\u00e0n th\u00e0nh xu\u1ed1ng POS.\n  - **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\n- **L\u01b0u \u00fd:** N\u1ebfu tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng, h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng \u01b0u ti\u00ean tr\u1ea3 m\u00f3n theo th\u1ee9 t\u1ef1 order tr\u01b0\u1edbc.\n\n- **B\u01b0\u1edbc 3:** **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Nh\u00e2n vi\u00ean click \u0111\u1ec3 xem chi ti\u1ebft. T\u1ea1i tab \"Y\u00eau c\u1ea7u\", hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.  \n  (M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u1ed3).\n\n---\n\n**2. Quy tr\u00ecnh \u0111\u01a1n online:**\n- **B\u01b0\u1edbc 1:** \u0110\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 POS -> Nh\u00e2n vi\u00ean ki\u1ec3m tra, x\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ea9y xu\u1ed1ng **KDS MAKER** \u0111\u1ec3 B\u1ebfp/Bar chu\u1ea9n b\u1ecb m\u00f3n.\n- **B\u01b0\u1edbc 2:** **KDS MAKER** nh\u1eadn th\u00f4ng tin, Bar v\u00e0 B\u1ebfp theo d\u00f5i v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d khi m\u00f3n \u0111\u00e3 ho\u00e0n thi\u1ec7n.\n- **B\u01b0\u1edbc 3:** Sau khi tr\u1ea3 m\u00f3n, **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean chu\u1ea9n b\u1ecb v\u00e0 g\u1eedi m\u00f3n cho shipper.  \n  (M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1ec3 shipper theo d\u00f5i).\n\n- **B\u01b0\u1edbc 4:** Nh\u00e2n vi\u00ean POS c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n sau khi th\u1ef1c hi\u1ec7n xong.\n\n---\n\n**3. Tr\u01b0\u1eddng h\u1ee3p b\u00e1o h\u1ebft m\u00f3n:**\n- Khi nguy\u00ean li\u1ec7u h\u1ebft ho\u1eb7c thi\u1ebfu, nh\u00e2n vi\u00ean c\u1eadp nh\u1eadt b\u00e1o h\u1ebft m\u00f3n tr\u00ean **KDS**:\n  - **B1:** Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3, click icon **\"H\u1ebft m\u00f3n\"**.\n  - **B2:** Tr\u00ean m\u00e0n h\u00ecnh B\u00e1o h\u1ebft m\u00f3n, ch\u1ecdn m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u.\n  - **B3:** Click m\u0169i t\u00ean tho\u00e1t \u0111\u1ec3 c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i m\u00f3n h\u1ebft.\n  \n- **L\u01b0u \u00fd:**\n  - Sau 24h, m\u00f3n b\u00e1o h\u1ebft s\u1ebd t\u1ef1 \u0111\u1ed9ng **Active** b\u00e1n l\u1ea1i.\n  - N\u1ebfu nguy\u00ean li\u1ec7u cung \u1ee9ng \u0111\u1ee7, nh\u00e2n vi\u00ean ch\u1ee7 \u0111\u1ed9ng Active b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n  - Khi m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft, h\u1ec7 th\u1ed1ng c\u1eadp nh\u1eadt **\"H\u1ebft h\u00e0ng\"** tr\u00ean POS/PDA v\u00e0 \u1ea9n m\u00f3n tr\u00ean c\u00e1c k\u00eanh order online.","behavior":"degenerate_repetition","conversation_hash":"4e7e29a10cfd63f97ab19eb143c21db5","conversation_redacted":false,"conversation_toxic":false,"country":"Vietnam","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Vietnamese","model":"gpt-4o-2024-11-20","n_chars":4352,"n_turns_in_conversation":1,"n_words":935,"source_row_offset":13930,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:19 GMT","turn_id":"84bdad7bd7a76995b4b3b66c","turn_index":0,"user_text":"T\u1ea1o n\u1ed9i dung ng\u1eafn g\u1ecdn t\u01b0\u01a1ng t\u1ef1 (Gi\u1eef nguy\u00ean li\u00ean k\u1ebft, t\u1eeb kho\u00e1 quan tr\u1ecdng, ...):\nB1: Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n \u0111\u1ea9y order xu\u1ed1ng KDS Maker\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin l\u00e0m \u0111\u1ed3 \u1edf tab \"Chi ti\u1ebft\" v\u00e0 tab \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup \u0111\u1ec3 bar, b\u1ebfp theo d\u00f5i tr\u1ea3 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\nC\u00e1ch 1: C\u00f3 th\u1ec3 tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng t\u00ean b\u1eb1ng c\u00e1ch click v\u00e0o ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 \u0111\u1ed3 -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 2:  Tr\u00ean giao di\u1ec7n Detail M\u00f3n n\u00e0o b\u1ebfp ho\u00e0n thi\u1ec7n xong th\u00ec click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 3: V\u00e0o tab ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n ticket\n\nSau khi \u1ea5n Tr\u1ea3 \u0111\u1ed3 m\u00f3n order s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0  \u0111\u1ea9y th\u00f4ng tin xu\u1ed1ng POS, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\nL\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 theo th\u1ee9 t\u1ef1 order, m\u00f3n n\u00e0o \u0111\u01a1n  n\u00e0o g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc.\nB3: KDS ORDER CONTROL  nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft. T\u1ea1i tab Y\u00eau c\u1ea7u\" s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.\n(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u00f4)\nB1: Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 Pos nh\u00e2n vi\u00ean s\u1ebd check l\u1ea1i \u0111\u01a1n v\u00e0 click X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0111\u1ea9y order xu\u1ed1ng KDS MAKER \u0111\u1ec3 bar, b\u1ebfp l\u00e0m \u0111\u1ed3.\n\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin , bar v\u00e0 b\u1ebfp s\u1ebd theo d\u00f5i thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u00e0m v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.\nB3: Sau khi c\u00e1c m\u00f3n ho\u00e0n th\u00e0nh, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh KDS ORDER CONTROL chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0111\u1ed3 v\u00e0 g\u1eedi h\u00e0ng cho shipper.\n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i)\nB4: T\u1ea1i Pos nh\u00e2n vi\u00ean s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n\n\n\nTrong tr\u01b0\u1eddng h\u1ee3p chu\u1ea9n b\u1ecb \u0111\u1ed3 tr\u1ea3 l\u00e0m m\u00f3n nh\u01b0ng nguy\u00ean li\u1ec7u b\u1ecb h\u1ebft ho\u1eb7c thi\u1ebfu th\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt KDS b\u00e1o h\u1ebft m\u00f3n.\nB1: Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3 KDS click icon h\u1ebft m\u00f3n.\nB2: Tr\u00ean m\u00e0n B\u00e1o h\u1ebft m\u00f3n click v\u00e0o m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u\nB3: Click n\u00fat m\u0169i t\u00ean tho\u00e1t m\u00e0n B\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt m\u00f3n h\u1ebft.\nL\u01b0u \u00fd:\n- Sau 24h th\u00ec m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \"Active\" b\u00e1n l\u1ea1i.\n- Tr\u01b0\u1eddng h\u1ee3p nguy\u00ean li\u1ec7u c\u00f3 \u0111\u1ee7 \u0111\u1ec3 l\u00e0m m\u00f3n th\u00ec \"Active\" b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n- M\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean k\u00eanh order online."},{"assistant_initiates":false,"asst_text":"**Quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng qua KDS v\u00e0 POS**\n\n**1. Quy tr\u00ecnh x\u1eed l\u00fd order t\u1ea1i qu\u00e1n:**  \n- **B1:** Nh\u00e2n vi\u00ean order m\u00f3n qua POS -> Thanh to\u00e1n -> \u0110\u1ea9y order xu\u1ed1ng KDS MAKER.  \n- **B2:** KDS MAKER nh\u1eadn th\u00f4ng tin v\u00e0 hi\u1ec3n th\u1ecb tr\u00ean tab \"Chi ti\u1ebft\" ho\u1eb7c \"Y\u00eau c\u1ea7u\". Bar/b\u1ebfp theo d\u00f5i v\u00e0 tr\u1ea3 \u0111\u1ed3 theo **3 c\u00e1ch:**  \n  - **C\u00e1ch 1:** Ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 t\u1eeb ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3.  \n  - **C\u00e1ch 2:** Tr\u00ean tab \"Chi ti\u1ebft\", click v\u00e0o t\u1eebng m\u00f3n \u0111\u00e3 xong -> Tr\u1ea3 \u0111\u1ed3.  \n  - **C\u00e1ch 3:** D\u00f9ng tab Ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n.  \n- Sau khi tr\u1ea3 \u0111\u1ed3, m\u00f3n s\u1ebd x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0 \u0111\u1ea9y th\u00f4ng b\u00e1o ho\u00e0n th\u00e0nh v\u1ec1 POS. **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o v\u00e0 hi\u1ec3n th\u1ecb th\u00f4ng tin chi ti\u1ebft t\u1ea1i tab \"Y\u00eau c\u1ea7u\" (C\u00e1c \u0111\u01a1n mang v\u1ec1 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb \u0111\u1ec3 tr\u1ea3 \u0111\u1ed3).  \n  *(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i nh\u1eadn h\u00e0ng).*  \n\n**2. Quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n online:**  \n- **B1:** Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 POS, nh\u00e2n vi\u00ean ki\u1ec3m tra, click \"X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n\" -> \u0110\u1ea9y order xu\u1ed1ng KDS MAKER.  \n- **B2:** KDS MAKER nh\u1eadn order v\u00e0 bar/b\u1ebfp th\u1ef1c hi\u1ec7n -> Click \"Tr\u1ea3 \u0111\u1ed3\" khi ho\u00e0n th\u00e0nh.  \n- **B3:** KDS ORDER CONTROL nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean chu\u1ea9n b\u1ecb \u0111\u1ed3 v\u00e0 giao cho shipper. *(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1ec3 shipper theo d\u00f5i).*  \n- **B4:** Nh\u00e2n vi\u00ean chuy\u1ec3n tr\u1ea1ng th\u00e1i \u0111\u01a1n tr\u00ean POS khi ho\u00e0n t\u1ea5t.  \n\n**3. B\u00e1o h\u1ebft m\u00f3n tr\u00ean KDS n\u1ebfu thi\u1ebfu nguy\u00ean li\u1ec7u:**  \n- **B1:** Click icon \"H\u1ebft m\u00f3n\" tr\u00ean m\u00e0n h\u00ecnh KDS.  \n- **B2:** Ch\u1ecdn m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u tr\u00ean m\u00e0n h\u00ecnh \"B\u00e1o h\u1ebft m\u00f3n\".  \n- **B3:** Nh\u1ea5n n\u00fat tho\u00e1t \u0111\u1ec3 c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i h\u1ebft m\u00f3n.  \n\n**L\u01b0u \u00fd:**  \n- M\u00f3n b\u00e1o h\u1ebft s\u1ebd t\u1ef1 \u0111\u1ed9ng \"Active\" b\u00e1n l\u1ea1i sau 24h.  \n- C\u00f3 th\u1ec3 \"Active\" l\u1ea1i m\u00f3n th\u1ee7 c\u00f4ng khi nguy\u00ean li\u1ec7u \u0111\u01b0\u1ee3c b\u1ed5 sung.  \n- M\u00f3n b\u00e1o h\u1ebft s\u1ebd \u1ea9n tr\u00ean POS/PDA v\u00e0 c\u00e1c k\u00eanh order online.  ","behavior":"degenerate_repetition","conversation_hash":"086394b7672ebaf43cfecae5ec3d73e6","conversation_redacted":false,"conversation_toxic":false,"country":"Vietnam","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Vietnamese","model":"gpt-4o-2024-11-20","n_chars":3842,"n_turns_in_conversation":1,"n_words":825,"source_row_offset":13931,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:21 GMT","turn_id":"ad67952e1f0b46e91f95bc88","turn_index":0,"user_text":"T\u1ea1o n\u1ed9i dung ng\u1eafn g\u1ecdn t\u01b0\u01a1ng t\u1ef1 (Gi\u1eef nguy\u00ean li\u00ean k\u1ebft, t\u1eeb kho\u00e1 quan tr\u1ecdng, ...):\nB1: Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n \u0111\u1ea9y order xu\u1ed1ng KDS Maker\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin l\u00e0m \u0111\u1ed3 \u1edf tab \"Chi ti\u1ebft\" v\u00e0 tab \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup \u0111\u1ec3 bar, b\u1ebfp theo d\u00f5i tr\u1ea3 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\nC\u00e1ch 1: C\u00f3 th\u1ec3 tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng t\u00ean b\u1eb1ng c\u00e1ch click v\u00e0o ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 \u0111\u1ed3 -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 2:  Tr\u00ean giao di\u1ec7n Detail M\u00f3n n\u00e0o b\u1ebfp ho\u00e0n thi\u1ec7n xong th\u00ec click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 3: V\u00e0o tab ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n ticket\n\nSau khi \u1ea5n Tr\u1ea3 \u0111\u1ed3 m\u00f3n order s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0  \u0111\u1ea9y th\u00f4ng tin xu\u1ed1ng POS, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\nL\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 theo th\u1ee9 t\u1ef1 order, m\u00f3n n\u00e0o \u0111\u01a1n  n\u00e0o g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc.\nB3: KDS ORDER CONTROL  nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft. T\u1ea1i tab Y\u00eau c\u1ea7u\" s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.\n(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u00f4)\nB1: Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 Pos nh\u00e2n vi\u00ean s\u1ebd check l\u1ea1i \u0111\u01a1n v\u00e0 click X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0111\u1ea9y order xu\u1ed1ng KDS MAKER \u0111\u1ec3 bar, b\u1ebfp l\u00e0m \u0111\u1ed3.\n\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin , bar v\u00e0 b\u1ebfp s\u1ebd theo d\u00f5i thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u00e0m v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.\nB3: Sau khi c\u00e1c m\u00f3n ho\u00e0n th\u00e0nh, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh KDS ORDER CONTROL chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0111\u1ed3 v\u00e0 g\u1eedi h\u00e0ng cho shipper.\n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i)\nB4: T\u1ea1i Pos nh\u00e2n vi\u00ean s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n\n\n\nTrong tr\u01b0\u1eddng h\u1ee3p chu\u1ea9n b\u1ecb \u0111\u1ed3 tr\u1ea3 l\u00e0m m\u00f3n nh\u01b0ng nguy\u00ean li\u1ec7u b\u1ecb h\u1ebft ho\u1eb7c thi\u1ebfu th\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt KDS b\u00e1o h\u1ebft m\u00f3n.\nB1: Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3 KDS click icon h\u1ebft m\u00f3n.\nB2: Tr\u00ean m\u00e0n B\u00e1o h\u1ebft m\u00f3n click v\u00e0o m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u\nB3: Click n\u00fat m\u0169i t\u00ean tho\u00e1t m\u00e0n B\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt m\u00f3n h\u1ebft.\nL\u01b0u \u00fd:\n- Sau 24h th\u00ec m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \"Active\" b\u00e1n l\u1ea1i.\n- Tr\u01b0\u1eddng h\u1ee3p nguy\u00ean li\u1ec7u c\u00f3 \u0111\u1ee7 \u0111\u1ec3 l\u00e0m m\u00f3n th\u00ec \"Active\" b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n- M\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean k\u00eanh order online."},{"assistant_initiates":false,"asst_text":"**H\u01b0\u1edbng d\u1eabn quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n v\u00e0 c\u1eadp nh\u1eadt m\u00f3n tr\u00ean KDS & POS**\n\n**1. Quy tr\u00ecnh x\u1eed l\u00fd order:**  \nB1: Nh\u00e2n vi\u00ean nh\u1eadn order t\u1eeb POS -> X\u1eed l\u00fd thanh to\u00e1n -> \u0110\u1ea9y order xu\u1ed1ng **KDS Maker**.  \nB2: **KDS Maker** nh\u1eadn th\u00f4ng tin, hi\u1ec3n th\u1ecb \u1edf tab \"Chi ti\u1ebft\" v\u00e0 \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup. Bar/b\u1ebfp chu\u1ea9n b\u1ecb v\u00e0 tr\u1ea3 m\u00f3n theo 3 c\u00e1ch:  \n- **C\u00e1ch 1**: Click v\u00e0o t\u1ed5ng h\u1ee3p m\u00f3n -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3.  \n- **C\u00e1ch 2**: Tr\u00ean giao di\u1ec7n chi ti\u1ebft, ho\u00e0n thi\u1ec7n m\u00f3n n\u00e0o -> Click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3.  \n- **C\u00e1ch 3**: V\u00e0o tab \"Ticket\" \u0111\u1ec3 tr\u1ea3 m\u00f3n theo t\u1eebng \u0111\u01a1n.  \nL\u01b0u \u00fd: N\u1ebfu tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng, h\u1ec7 th\u1ed1ng s\u1ebd tr\u1ea3 theo th\u1ee9 t\u1ef1 g\u1ecdi m\u00f3n (m\u00f3n g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc).  \nB3: Sau khi tr\u1ea3 m\u00f3n, th\u00f4ng tin \u0111\u1ea9y xu\u1ed1ng POS v\u00e0 **KDS Order Control**, th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh. Nh\u00e2n vi\u00ean theo d\u00f5i tab \"Y\u00eau c\u1ea7u\" \u0111\u1ec3 chu\u1ea9n b\u1ecb tr\u1ea3 \u0111\u1ed3 cho kh\u00e1ch h\u00e0ng (k\u00e8m m\u00e3 \u0111\u01a1n hi\u1ec3n th\u1ecb tr\u00ean m\u00e0n h\u00ecnh 2).  \n\n**2. X\u1eed l\u00fd \u0111\u01a1n h\u00e0ng online:**  \nB1: \u0110\u01a1n online \u0111\u1ea9y v\u1ec1 POS -> Nh\u00e2n vi\u00ean ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0110\u1ea9y order xu\u1ed1ng **KDS Maker**.  \nB2: **KDS Maker** nh\u1eadn th\u00f4ng tin, bar/b\u1ebfp ti\u1ebfn h\u00e0nh l\u00e0m m\u00f3n v\u00e0 tr\u1ea3 \u0111\u1ed3.  \nB3: Sau khi ho\u00e0n th\u00e0nh m\u00f3n, **KDS Order Control** nh\u1eadn th\u00f4ng b\u00e1o. Nh\u00e2n vi\u00ean ki\u1ec3m tra -> Chu\u1ea9n b\u1ecb v\u00e0 giao \u0111\u01a1n cho shipper. (M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n h\u00e0ng \u0111ang l\u00e0m \u0111\u1ec3 ship theo d\u00f5i).  \nB4: Nh\u00e2n vi\u00ean c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n tr\u00ean POS.  \n\n**3. B\u00e1o h\u1ebft m\u00f3n:**  \nN\u1ebfu nguy\u00ean li\u1ec7u h\u1ebft/thi\u1ebfu, c\u1eadp nh\u1eadt b\u00e1o h\u1ebft m\u00f3n qua KDS:  \nB1: Click icon **\"H\u1ebft m\u00f3n\"** tr\u00ean m\u00e0n h\u00ecnh KDS.  \nB2: Ch\u1ecdn m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u.  \nB3: Nh\u1ea5n n\u00fat tho\u00e1t kh\u1ecfi m\u00e0n h\u00ecnh b\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt.  \n\n**L\u01b0u \u00fd:**  \n- Sau 24h, m\u00f3n b\u00e1o h\u1ebft s\u1ebd t\u1ef1 \u0111\u1ed9ng **\"Active\"** b\u00e1n l\u1ea1i.  \n- N\u1ebfu nguy\u00ean li\u1ec7u \u0111\u1ea7y \u0111\u1ee7, c\u00f3 th\u1ec3 **\"Active\"** l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".  \n- M\u00f3n b\u00e1o h\u1ebft s\u1ebd hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n kh\u1ecfi k\u00eanh online.  ","behavior":"degenerate_repetition","conversation_hash":"c353d7ca3c115c5cb33e1d4a8ebf00cb","conversation_redacted":false,"conversation_toxic":false,"country":"Vietnam","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Vietnamese","model":"gpt-4o-2024-11-20","n_chars":3882,"n_turns_in_conversation":1,"n_words":836,"source_row_offset":13932,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:22 GMT","turn_id":"4d2c453f540bf4971d6cc75a","turn_index":0,"user_text":"T\u1ea1o n\u1ed9i dung ng\u1eafn g\u1ecdn t\u01b0\u01a1ng t\u1ef1 (Gi\u1eef nguy\u00ean li\u00ean k\u1ebft, t\u1eeb kho\u00e1 quan tr\u1ecdng, ...):\nB1: Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n \u0111\u1ea9y order xu\u1ed1ng KDS Maker\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin l\u00e0m \u0111\u1ed3 \u1edf tab \"Chi ti\u1ebft\" v\u00e0 tab \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup \u0111\u1ec3 bar, b\u1ebfp theo d\u00f5i tr\u1ea3 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\nC\u00e1ch 1: C\u00f3 th\u1ec3 tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng t\u00ean b\u1eb1ng c\u00e1ch click v\u00e0o ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 \u0111\u1ed3 -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 2:  Tr\u00ean giao di\u1ec7n Detail M\u00f3n n\u00e0o b\u1ebfp ho\u00e0n thi\u1ec7n xong th\u00ec click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 3: V\u00e0o tab ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n ticket\n\nSau khi \u1ea5n Tr\u1ea3 \u0111\u1ed3 m\u00f3n order s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0  \u0111\u1ea9y th\u00f4ng tin xu\u1ed1ng POS, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\nL\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 theo th\u1ee9 t\u1ef1 order, m\u00f3n n\u00e0o \u0111\u01a1n  n\u00e0o g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc.\nB3: KDS ORDER CONTROL  nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft. T\u1ea1i tab Y\u00eau c\u1ea7u\" s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.\n(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u00f4)\nB1: Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 Pos nh\u00e2n vi\u00ean s\u1ebd check l\u1ea1i \u0111\u01a1n v\u00e0 click X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0111\u1ea9y order xu\u1ed1ng KDS MAKER \u0111\u1ec3 bar, b\u1ebfp l\u00e0m \u0111\u1ed3.\n\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin , bar v\u00e0 b\u1ebfp s\u1ebd theo d\u00f5i thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u00e0m v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.\nB3: Sau khi c\u00e1c m\u00f3n ho\u00e0n th\u00e0nh, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh KDS ORDER CONTROL chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0111\u1ed3 v\u00e0 g\u1eedi h\u00e0ng cho shipper.\n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i)\nB4: T\u1ea1i Pos nh\u00e2n vi\u00ean s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n\n\n\nTrong tr\u01b0\u1eddng h\u1ee3p chu\u1ea9n b\u1ecb \u0111\u1ed3 tr\u1ea3 l\u00e0m m\u00f3n nh\u01b0ng nguy\u00ean li\u1ec7u b\u1ecb h\u1ebft ho\u1eb7c thi\u1ebfu th\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt KDS b\u00e1o h\u1ebft m\u00f3n.\nB1: Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3 KDS click icon h\u1ebft m\u00f3n.\nB2: Tr\u00ean m\u00e0n B\u00e1o h\u1ebft m\u00f3n click v\u00e0o m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u\nB3: Click n\u00fat m\u0169i t\u00ean tho\u00e1t m\u00e0n B\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt m\u00f3n h\u1ebft.\nL\u01b0u \u00fd:\n- Sau 24h th\u00ec m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \"Active\" b\u00e1n l\u1ea1i.\n- Tr\u01b0\u1eddng h\u1ee3p nguy\u00ean li\u1ec7u c\u00f3 \u0111\u1ee7 \u0111\u1ec3 l\u00e0m m\u00f3n th\u00ec \"Active\" b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n- M\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean k\u00eanh order online."},{"assistant_initiates":false,"asst_text":"**Quy tr\u00ecnh x\u1eed l\u00fd order v\u00e0 tr\u1ea3 m\u00f3n tr\u00ean h\u1ec7 th\u1ed1ng POS & KDS**\n\n**1. Quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n t\u1ea1i KDS MAKER:**  \n- **B1:** Nh\u00e2n vi\u00ean t\u1ea1o order t\u1eeb POS -> Thanh to\u00e1n \u0111\u1ea9y order xu\u1ed1ng KDS MAKER.  \n- **B2:** T\u1ea1i KDS MAKER, th\u00f4ng tin s\u1ebd hi\u1ec3n th\u1ecb \u1edf tab \"Chi ti\u1ebft\" v\u00e0 \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 c\u00e0i \u0111\u1eb7t \u0111\u1ec3 bar/b\u1ebfp theo d\u00f5i v\u00e0 tr\u1ea3 m\u00f3n qua 3 c\u00e1ch:  \n  - **C\u00e1ch 1:** Tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng l\u00fac: Ch\u1ecdn s\u1ed1 l\u01b0\u1ee3ng m\u00f3n trong b\u1ea3ng t\u1ed5ng h\u1ee3p -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Click \"Tr\u1ea3 \u0111\u1ed3\".  \n  - **C\u00e1ch 2:** T\u1ea1i tab \"Chi ti\u1ebft\", click tr\u1ef1c ti\u1ebfp m\u00f3n \u0111\u00e3 ho\u00e0n thi\u1ec7n -> Tr\u1ea3 \u0111\u1ed3.  \n  - **C\u00e1ch 3:** V\u00e0o tab \"Ticket\", tr\u1ea3 m\u00f3n theo t\u1eebng \u0111\u01a1n ticket.  \n- **B3:** Sau khi tr\u1ea3 m\u00f3n, m\u00f3n s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch tr\u00ean KDS v\u00e0 th\u00f4ng tin \u0111\u1ea9y v\u1ec1 POS. \u0110\u1ed3ng th\u1eddi, KDS ORDER CONTROL nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh.  \n**L\u01b0u \u00fd:** N\u1ebfu tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng, h\u1ec7 th\u1ed1ng x\u1eed l\u00fd theo th\u1ee9 t\u1ef1 g\u1ecdi m\u00f3n tr\u01b0\u1edbc - tr\u1ea3 tr\u01b0\u1edbc.  \n\n**2. Quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n online:**  \n- **B1:** Khi \u0111\u01a1n online v\u1ec1 POS, nh\u00e2n vi\u00ean ki\u1ec3m tra -> Click \"X\u00e1c nh\u1eadn\" v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0110\u1ea9y order xu\u1ed1ng KDS MAKER.  \n- **B2:** Bar/b\u1ebfp t\u1ea1i KDS MAKER theo d\u00f5i thi\u1ebft b\u1ecb, ho\u00e0n thi\u1ec7n m\u00f3n v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.  \n- **B3:** Sau khi tr\u1ea3 m\u00f3n, KDS ORDER CONTROL nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i v\u00e0 chu\u1ea9n b\u1ecb h\u00e0ng \u0111\u1ec3 giao shipper.  \n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1ec3 shipper ti\u1ec7n theo d\u00f5i).  \n- **B4:** Tr\u00ean POS, nh\u00e2n vi\u00ean c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng.  \n\n**3. X\u1eed l\u00fd tr\u01b0\u1eddng h\u1ee3p h\u1ebft nguy\u00ean li\u1ec7u:**  \n- **B1:** T\u1ea1i KDS MAKER, click v\u00e0o icon \"H\u1ebft m\u00f3n\".  \n- **B2:** T\u1ea1i m\u00e0n h\u00ecnh \"B\u00e1o h\u1ebft m\u00f3n\", ch\u1ecdn m\u00f3n \u0111\u00e3 h\u1ebft nguy\u00ean li\u1ec7u.  \n- **B3:** Sau \u0111\u00f3, click n\u00fat m\u0169i t\u00ean tho\u00e1t \u0111\u1ec3 c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng h\u1ebft m\u00f3n.  \n**L\u01b0u \u00fd:**  \n  - Sau 24 gi\u1edd, m\u00f3n h\u1ebft s\u1ebd t\u1ef1 \u0111\u1ed9ng \"Active\" \u0111\u1ec3 b\u00e1n l\u1ea1i.  \n  - N\u1ebfu nguy\u00ean li\u1ec7u \u0111\u1ee7, ch\u1ee7 \u0111\u1ed9ng \"Active\" l\u1ea1i t\u1ea1i m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".  \n  - M\u00f3n b\u00e1o h\u1ebft s\u1ebd hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean c\u00e1c k\u00eanh order online.  ","behavior":"degenerate_repetition","conversation_hash":"f5c2b79951389d9b7d419a6c2801a202","conversation_redacted":false,"conversation_toxic":false,"country":"Vietnam","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Vietnamese","model":"gpt-4o-2024-11-20","n_chars":3958,"n_turns_in_conversation":1,"n_words":851,"source_row_offset":13933,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:23 GMT","turn_id":"0ab7f3230af7c2c5909898dc","turn_index":0,"user_text":"T\u1ea1o n\u1ed9i dung ng\u1eafn g\u1ecdn t\u01b0\u01a1ng t\u1ef1 (Gi\u1eef nguy\u00ean li\u00ean k\u1ebft, t\u1eeb kho\u00e1 quan tr\u1ecdng, ...):\nB1: Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n \u0111\u1ea9y order xu\u1ed1ng KDS Maker\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin l\u00e0m \u0111\u1ed3 \u1edf tab \"Chi ti\u1ebft\" v\u00e0 tab \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup \u0111\u1ec3 bar, b\u1ebfp theo d\u00f5i tr\u1ea3 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\nC\u00e1ch 1: C\u00f3 th\u1ec3 tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng t\u00ean b\u1eb1ng c\u00e1ch click v\u00e0o ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 \u0111\u1ed3 -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 2:  Tr\u00ean giao di\u1ec7n Detail M\u00f3n n\u00e0o b\u1ebfp ho\u00e0n thi\u1ec7n xong th\u00ec click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 3: V\u00e0o tab ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n ticket\n\nSau khi \u1ea5n Tr\u1ea3 \u0111\u1ed3 m\u00f3n order s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0  \u0111\u1ea9y th\u00f4ng tin xu\u1ed1ng POS, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\nL\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 theo th\u1ee9 t\u1ef1 order, m\u00f3n n\u00e0o \u0111\u01a1n  n\u00e0o g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc.\nB3: KDS ORDER CONTROL  nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft. T\u1ea1i tab Y\u00eau c\u1ea7u\" s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.\n(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u00f4)\nB1: Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 Pos nh\u00e2n vi\u00ean s\u1ebd check l\u1ea1i \u0111\u01a1n v\u00e0 click X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0111\u1ea9y order xu\u1ed1ng KDS MAKER \u0111\u1ec3 bar, b\u1ebfp l\u00e0m \u0111\u1ed3.\n\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin , bar v\u00e0 b\u1ebfp s\u1ebd theo d\u00f5i thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u00e0m v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.\nB3: Sau khi c\u00e1c m\u00f3n ho\u00e0n th\u00e0nh, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh KDS ORDER CONTROL chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0111\u1ed3 v\u00e0 g\u1eedi h\u00e0ng cho shipper.\n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i)\nB4: T\u1ea1i Pos nh\u00e2n vi\u00ean s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n\n\n\nTrong tr\u01b0\u1eddng h\u1ee3p chu\u1ea9n b\u1ecb \u0111\u1ed3 tr\u1ea3 l\u00e0m m\u00f3n nh\u01b0ng nguy\u00ean li\u1ec7u b\u1ecb h\u1ebft ho\u1eb7c thi\u1ebfu th\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt KDS b\u00e1o h\u1ebft m\u00f3n.\nB1: Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3 KDS click icon h\u1ebft m\u00f3n.\nB2: Tr\u00ean m\u00e0n B\u00e1o h\u1ebft m\u00f3n click v\u00e0o m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u\nB3: Click n\u00fat m\u0169i t\u00ean tho\u00e1t m\u00e0n B\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt m\u00f3n h\u1ebft.\nL\u01b0u \u00fd:\n- Sau 24h th\u00ec m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \"Active\" b\u00e1n l\u1ea1i.\n- Tr\u01b0\u1eddng h\u1ee3p nguy\u00ean li\u1ec7u c\u00f3 \u0111\u1ee7 \u0111\u1ec3 l\u00e0m m\u00f3n th\u00ec \"Active\" b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n- M\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean k\u00eanh order online."},{"assistant_initiates":false,"asst_text":"**H\u01b0\u1edbng d\u1eabn quy tr\u00ecnh x\u1eed l\u00fd tr\u00ean POS, KDS MAKER v\u00e0 KDS ORDER CONTROL**\n\n**A. Quy tr\u00ecnh x\u1eed l\u00fd order:**  \n1. **T\u1ea1o order:**  \n   - Nh\u00e2n vi\u00ean t\u1ea1o order tr\u00ean POS v\u00e0 thanh to\u00e1n. Order s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111\u1ea9y xu\u1ed1ng **KDS MAKER** \u0111\u1ec3 b\u1eaft \u0111\u1ea7u x\u1eed l\u00fd m\u00f3n.  \n\n2. **KDS MAKER - L\u00e0m m\u00f3n:**  \n   - Bar/B\u1ebfp nh\u1eadn th\u00f4ng tin t\u1ea1i tab \"Chi ti\u1ebft\" ho\u1eb7c \"Y\u00eau c\u1ea7u\", theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup.  \n   - Th\u1ef1c hi\u1ec7n tr\u1ea3 m\u00f3n theo 3 c\u00e1ch:  \n     - **C\u00e1ch 1:** Click t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n -> Ch\u1ecdn m\u00f3n -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3.  \n     - **C\u00e1ch 2:** Tr\u00ean giao di\u1ec7n \"Chi ti\u1ebft\", click tr\u1ef1c ti\u1ebfp v\u00e0o m\u00f3n \u0111\u1ec3 tr\u1ea3 \u0111\u1ed3.  \n     - **C\u00e1ch 3:** V\u00e0o tab \"Ticket\" v\u00e0 tr\u1ea3 m\u00f3n theo t\u1eebng \u0111\u01a1n ticket.  \n   - Sau khi tr\u1ea3 m\u00f3n, h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng x\u00f3a m\u00f3n kh\u1ecfi danh s\u00e1ch, th\u00f4ng tin \u0111\u1ea9y v\u1ec1 POS v\u00e0 **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh.  \n   - **L\u01b0u \u00fd:** N\u1ebfu tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng, h\u1ec7 th\u1ed1ng \u01b0u ti\u00ean tr\u1ea3 m\u00f3n t\u1eeb c\u00e1c \u0111\u01a1n g\u1ecdi tr\u01b0\u1edbc.  \n\n3. **KDS ORDER CONTROL - Tr\u1ea3 \u0111\u1ed3 cho kh\u00e1ch:**  \n   - Nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS, click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem chi ti\u1ebft.  \n   - T\u1ea1i tab \"Y\u00eau c\u1ea7u,\" nh\u00e2n vi\u00ean so\u1ea1n \u0111\u1ed3 cho c\u00e1c \u0111\u01a1n mang v\u1ec1.  \n   - M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u1ed3.  \n\n**B. X\u1eed l\u00fd \u0111\u01a1n online:**  \n1. Order online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 POS, nh\u00e2n vi\u00ean ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0110\u1ea9y xu\u1ed1ng **KDS MAKER** \u0111\u1ec3 x\u1eed l\u00fd m\u00f3n.  \n2. **KDS MAKER** l\u00e0m m\u00f3n, bar/b\u1ebfp click \u201cTr\u1ea3 \u0111\u1ed3\u201d sau khi ho\u00e0n th\u00e0nh.  \n3. **KDS ORDER CONTROL** nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n ho\u00e0n th\u00e0nh. Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh chu\u1ea9n b\u1ecb v\u00e0 giao \u0111\u1ed3 cho shipper.  \n   - **M\u00e0n h\u00ecnh 2** hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i.  \n4. POS c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u01a1n.\n\n**C. Trong tr\u01b0\u1eddng h\u1ee3p h\u1ebft m\u00f3n:**  \n1. **B\u00e1o h\u1ebft m\u00f3n:**  \n   - Tr\u00ean m\u00e0n h\u00ecnh KDS, click icon \"H\u1ebft m\u00f3n.\"  \n   - T\u1ea1i m\u00e0n h\u00ecnh \"B\u00e1o h\u1ebft m\u00f3n,\" ch\u1ecdn m\u00f3n c\u1ea7n b\u00e1o h\u1ebft.  \n   - Nh\u1ea5n n\u00fat m\u0169i t\u00ean \u0111\u1ec3 l\u01b0u th\u00f4ng tin m\u00f3n h\u1ebft.  \n\n2. **L\u01b0u \u00fd:**  \n   - M\u00f3n b\u00e1o h\u1ebft s\u1ebd t\u1ef1 \u0111\u1ed9ng \"Active\" l\u1ea1i sau 24h.  \n   - N\u1ebfu nguy\u00ean li\u1ec7u b\u1ed5 sung s\u1edbm, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \"Active\" b\u00e1n l\u1ea1i ngay t\u1ea1i m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n.\"  \n   - M\u00f3n b\u00e1o h\u1ebft \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n v\u1edbi k\u00eanh order online.  ","behavior":"degenerate_repetition","conversation_hash":"b3ccc461f02e9135ccbe037c67345904","conversation_redacted":false,"conversation_toxic":false,"country":"Vietnam","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Vietnamese","model":"gpt-4o-2024-11-20","n_chars":4159,"n_turns_in_conversation":1,"n_words":887,"source_row_offset":13934,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:26 GMT","turn_id":"db2bbd711857e24078746eb9","turn_index":0,"user_text":"T\u1ea1o n\u1ed9i dung ng\u1eafn g\u1ecdn t\u01b0\u01a1ng t\u1ef1 (Gi\u1eef nguy\u00ean li\u00ean k\u1ebft, t\u1eeb kho\u00e1 quan tr\u1ecdng, ...):\nB1: Order m\u00f3n t\u1eeb POS -> Thanh to\u00e1n \u0111\u01a1n \u0111\u1ea9y order xu\u1ed1ng KDS Maker\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin l\u00e0m \u0111\u1ed3 \u1edf tab \"Chi ti\u1ebft\" v\u00e0 tab \"Y\u00eau c\u1ea7u\" theo v\u1ecb tr\u00ed m\u00e1y in \u0111\u00e3 setup \u0111\u1ec3 bar, b\u1ebfp theo d\u00f5i tr\u1ea3 tr\u1ea3 \u0111\u1ed3 theo 3 c\u00e1ch:\nC\u00e1ch 1: C\u00f3 th\u1ec3 tr\u1ea3 nhi\u1ec1u m\u00f3n c\u00f9ng t\u00ean b\u1eb1ng c\u00e1ch click v\u00e0o ph\u1ea7n t\u1ed5ng h\u1ee3p s\u1ed1 l\u01b0\u1ee3ng m\u00f3n ch\u1ecdn m\u00f3n c\u1ea7n tr\u1ea3 \u0111\u1ed3 -> Nh\u1eadp s\u1ed1 l\u01b0\u1ee3ng -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 2:  Tr\u00ean giao di\u1ec7n Detail M\u00f3n n\u00e0o b\u1ebfp ho\u00e0n thi\u1ec7n xong th\u00ec click v\u00e0o m\u00f3n \u0111\u00f3 -> Tr\u1ea3 \u0111\u1ed3\n\nC\u00e1ch 3: V\u00e0o tab ticket tr\u1ea3 \u0111\u1ed3 theo t\u1eebng \u0111\u01a1n ticket\n\nSau khi \u1ea5n Tr\u1ea3 \u0111\u1ed3 m\u00f3n order s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a kh\u1ecfi danh s\u00e1ch v\u00e0  \u0111\u1ea9y th\u00f4ng tin xu\u1ed1ng POS, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o m\u00f3n \u0111\u00e3 ho\u00e0n th\u00e0nh t\u1eeb POS.\nL\u01b0u \u00fd: Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 m\u00f3n theo s\u1ed1 l\u01b0\u1ee3ng th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 theo th\u1ee9 t\u1ef1 order, m\u00f3n n\u00e0o \u0111\u01a1n  n\u00e0o g\u1ecdi tr\u01b0\u1edbc tr\u1ea3 tr\u01b0\u1edbc.\nB3: KDS ORDER CONTROL  nh\u1eadn th\u00f4ng b\u00e1o t\u1eeb POS -> Click v\u00e0o th\u00f4ng b\u00e1o \u0111\u1ec3 xem th\u00f4ng tin chi ti\u1ebft. T\u1ea1i tab Y\u00eau c\u1ea7u\" s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c \u0111\u01a1n b\u00e1n mang v\u1ec1 \u0111\u1ec3 nh\u00e2n vi\u00ean tr\u1ea3 \u0111\u1ed3.\n(M\u00e0n h\u00ecnh 2 c\u1ee7a KDS ORDER CONTROL s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch theo d\u00f5i v\u00e0 nh\u1eadn \u0111\u00f4)\nB1: Khi \u0111\u01a1n online \u0111\u01b0\u1ee3c \u0111\u1ea9y v\u1ec1 Pos nh\u00e2n vi\u00ean s\u1ebd check l\u1ea1i \u0111\u01a1n v\u00e0 click X\u00e1c nh\u1eadn v\u00e0 t\u1ea1o h\u00f3a \u0111\u01a1n -> \u0111\u1ea9y order xu\u1ed1ng KDS MAKER \u0111\u1ec3 bar, b\u1ebfp l\u00e0m \u0111\u1ed3.\n\nB2: KDS MAKER nh\u1eadn th\u00f4ng tin , bar v\u00e0 b\u1ebfp s\u1ebd theo d\u00f5i thi\u1ebft b\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u00e0m v\u00e0 click \u201cTr\u1ea3 \u0111\u1ed3\u201d.\nB3: Sau khi c\u00e1c m\u00f3n ho\u00e0n th\u00e0nh, KDS ORDER CONTROL s\u1ebd nh\u1eadn th\u00f4ng b\u00e1o -> Nh\u00e2n vi\u00ean theo d\u00f5i m\u00e0n h\u00ecnh KDS ORDER CONTROL chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0111\u1ed3 v\u00e0 g\u1eedi h\u00e0ng cho shipper.\n(M\u00e0n h\u00ecnh 2 hi\u1ec3n th\u1ecb \u0111\u01a1n \u0111ang l\u00e0m \u0111\u1ec3 ship c\u00f3 th\u1ec3 theo d\u00f5i)\nB4: T\u1ea1i Pos nh\u00e2n vi\u00ean s\u1ebd chuy\u1ec3n tr\u1ea1ng th\u00e1i c\u1ee7a \u0111\u01a1n\n\n\nTrong tr\u01b0\u1eddng h\u1ee3p chu\u1ea9n b\u1ecb \u0111\u1ed3 tr\u1ea3 l\u00e0m m\u00f3n nh\u01b0ng nguy\u00ean li\u1ec7u b\u1ecb h\u1ebft ho\u1eb7c thi\u1ebfu th\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt KDS b\u00e1o h\u1ebft m\u00f3n.\nB1: Tr\u00ean m\u00e0n h\u00ecnh l\u00e0m \u0111\u1ed3 KDS click icon h\u1ebft m\u00f3n.\nB2: Tr\u00ean m\u00e0n B\u00e1o h\u1ebft m\u00f3n click v\u00e0o m\u00f3n h\u1ebft nguy\u00ean li\u1ec7u\nB3: Click n\u00fat m\u0169i t\u00ean tho\u00e1t m\u00e0n B\u00e1o h\u1ebft m\u00f3n \u0111\u1ec3 c\u1eadp nh\u1eadt m\u00f3n h\u1ebft.\nL\u01b0u \u00fd:\n- Sau 24h th\u00ec m\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \"Active\" b\u00e1n l\u1ea1i.\n- Tr\u01b0\u1eddng h\u1ee3p nguy\u00ean li\u1ec7u c\u00f3 \u0111\u1ee7 \u0111\u1ec3 l\u00e0m m\u00f3n th\u00ec \"Active\" b\u00e1n l\u1ea1i trong m\u1ee5c \"B\u00e1o h\u1ebft m\u00f3n\".\n- M\u00f3n \u0111\u01b0\u1ee3c b\u00e1o h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \"H\u1ebft h\u00e0ng\" tr\u00ean POS/PDA v\u00e0 \u1ea9n tr\u00ean k\u00eanh order online."},{"assistant_initiates":false,"asst_text":"Vamos determinar o disp\u00eandio energ\u00e9tico total (DET) do paciente considerando o caso cl\u00ednico descrito. Em seguida, calcularemos uma distribui\u00e7\u00e3o de macronutrientes. A seguir, explico como fazer o c\u00e1lculo.\n\n---\n\n### 1. **C\u00e1lculo do Dispendio Energ\u00e9tico Total (DET)**:\nPara calcular o gasto energ\u00e9tico, utilizamos a equa\u00e7\u00e3o de Harris-Benedict ajustada com o n\u00edvel de atividade f\u00edsica e os fatores de estresse espec\u00edficos.\n\n1. **Equa\u00e7\u00e3o de Harris-Benedict para homens**:\n**Taxa Metab\u00f3lica Basal (TMB)** = 66,4730 + (13,7516 \u00d7 peso) + (5,0033 \u00d7 altura em cm) \u2212 (6,7550 \u00d7 idade)\n\nSubstitu\u00edmos os valores do paciente:\n- Peso habitual = **62 kg**\n- Altura = **174 cm**\n- Idade = **19 anos**\n\n**TMB = 66,4730 + (13,7516 \u00d7 62) + (5,0033 \u00d7 174) \u2212 (6,7550 \u00d7 19)**  \nCalculando:\n- 13,7516 \u00d7 62 = **852,5992**\n- 5,0033 \u00d7 174 = **870,5742**\n- 6,7550 \u00d7 19 = **128,345**\n\nSomando tudo:\n**TMB = 66,4730 + 852,5992 + 870,5742 \u2212 128,345 = 1661,301 kcal**\n\n2. **Ajuste do n\u00edvel de atividade f\u00edsica (AF)**:\nVamos estimar que o paciente tem uma **atividade f\u00edsica leve (AF = 1,3)**, considerando seu perfil como estudante e sinais de desnutri\u00e7\u00e3o leve.\n\n**Gasto Energ\u00e9tico Total (GET)**:\n**GET = TMB \u00d7 AF**  \n**GET = 1661,301 \u00d7 1,3 = 2159,69 kcal (~2160 kcal)**\n\n3. **Ajuste pelo fator de estresse da Doen\u00e7a de Crohn**:\nA Doen\u00e7a de Crohn ativa (com sintomas gastrointestinais, como constipa\u00e7\u00e3o severa, distens\u00e3o abdominal e uso de corticosteroides) exige um ajuste no GET, considerando o fator de estresse.\n\nUsamos um fator de estresse moderado = **1,1\u20131,3**  \nEscolhemos 1,2 devido \u00e0 gravidade leve.\n\n**DET = GET \u00d7 fator de estresse**  \n**DET = 2160 \u00d7 1,2 = 2592 kcal (~2600 kcal)**\n\n---\n\n### 2. **Distribui\u00e7\u00e3o de Macronutrientes:**\nBaseamos a distribui\u00e7\u00e3o de macronutrientes em propor\u00e7\u00f5es adequadas ao paciente com Doen\u00e7a de Crohn e desnutri\u00e7\u00e3o leve.\n\n**Proposta de distribui\u00e7\u00e3o percentual**:\n- Carboidratos (CHO): **50% do VET**\n- Prote\u00ednas (PTN): **20% do VET**\n- Lip\u00eddios (LIP): **30% do VET**\n\nAgora, calculamos os valores em quilocalorias e gramas por macronutriente.\n\n#### Carboidratos:\n- **CHO kcal = 50% \u00d7 DET**\n  **CHO kcal = 0,50 \u00d7 2600 = 1300 kcal**\n- Como 1g de carboidrato = 4 kcal:\n  **CHO g = 1300 \u00f7 4 = 325 g**\n- Grama por quilo (g/kg):  \n  **CHO g/kg = 325 \u00f7 peso habitual**\n  **CHO g/kg = 325 \u00f7 62 \u2248 5,24 g/kg**\n\n#### Prote\u00ednas:\n- **PTN kcal = 20% \u00d7 DET**\n  **PTN kcal = 0,20 \u00d7 2600 = 520 kcal**\n- Como 1g de prote\u00edna = 4 kcal:\n  **PTN g = 520 \u00f7 4 = 130 g**\n- Grama por quilo (g/kg):  \n  **PTN g/kg = 130 \u00f7 peso habitual**  \n  **PTN g/kg = 130 \u00f7 62 \u2248 2,1 g/kg**\n\nObs: A ingest\u00e3o proteica ser\u00e1 elevada devido \u00e0 necessidade de recupera\u00e7\u00e3o muscular e preju\u00edzos relacionados \u00e0 doen\u00e7a.\n\n#### Lip\u00eddios:\n- **LIP kcal = 30% \u00d7 DET**\n  **LIP kcal = 0,30 \u00d7 2600 = 780 kcal**\n- Como 1g de lip\u00eddio = 9 kcal:\n  **LIP g = 780 \u00f7 9 \u2248 87 g**\n- Grama por quilo (g/kg):  \n  **LIP g/kg = 87 \u00f7 peso habitual**\n  **LIP g/kg = 87 \u00f7 62 \u2248 1,4 g/kg**\n\n---\n\n### Resumo dos Macronutrientes:\n| Macronutriente | % do VET | kcal total | g total | g/kg de peso habitual (62kg) |\n|----------------|----------|------------|---------|------------------------------|\n| Carboidratos   | 50%      | 1300 kcal  | 325 g   | 5,24 g/kg                   |\n| Prote\u00ednas      | 20%      | 520 kcal   | 130 g   | 2,10 g/kg                   |\n| Lip\u00eddios       | 30%      | 780 kcal   | 87 g    | 1,40 g/kg                   |\n\n---\n\n### Importante:\nEste c\u00e1lculo leva em considera\u00e7\u00e3o o peso habitual, pois o peso atual (com sinais de desnutri\u00e7\u00e3o) est\u00e1 abaixo do ideal e n\u00e3o reflete adequadamente o estado nutricional do paciente. Al\u00e9m disso, ajustes espec\u00edficos podem ser necess\u00e1rios baseados na toler\u00e2ncia do paciente \u00e0s diferentes fontes alimentares, especialmente no caso de Crohn.\n\n### Como calcular para outros pacientes:\n1. Determine o peso (de prefer\u00eancia o habitual).\n2. Utilize a f\u00f3rmula de Harris-Benedict para calcular a TMB.\n3. Ajuste pelo n\u00edvel de atividade f\u00edsica.\n4. Ajuste pelo fator de estresse da condi\u00e7\u00e3o cl\u00ednica.\n5. Calcule os macronutrientes utilizando a propor\u00e7\u00e3o desejada (% do VET) e os fatores de convers\u00e3o:  \n   - Carboidratos: 4 kcal/g  \n   - Prote\u00ednas: 4 kcal/g  \n   - Lip\u00eddios: 9 kcal/g.\n\n","behavior":"degenerate_repetition","conversation_hash":"11fa89b2fd6f177acead9b714b3b040a","conversation_redacted":false,"conversation_toxic":false,"country":"Brazil","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Portuguese","model":"gpt-4o-2024-11-20","n_chars":7945,"n_turns_in_conversation":7,"n_words":1287,"source_row_offset":13935,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:29 GMT","turn_id":"17bcc529bb6c15000c3c0f62","turn_index":0,"user_text":"como calcula o dispendio energetico por exemplo desse paciente aqui IDENTIFICA\u00c7\u00c3O DO PACIENTE \nA.M.K. \u2013 sexo masculino, 19 anos, solteiro, estudante, Residente e procedente de Trindade \n(GO)\n\u2022 QUEIXA PRINCIPAL: \nDesconforto abdominal importante, eructa\u00e7\u00e3o frequente, distens\u00e3o abdominal severa \nap\u00f3s ingest\u00e3o alimentar, empachamento, dores em c\u00f3licas em regi\u00e3o abdominal \n(mesog\u00e1strio, hipog\u00e1strio, flanco direito e esquerdo, hipog\u00e1strio, fossa il\u00edaca direita e \nesquerda). Refere dificuldade em evacuar e alterna com per\u00edodos de diarr\u00e9ia aquosa. \nNOTA\n\u2022 HIST\u00d3RIA DA DOEN\u00c7A ATUAL: \nPaciente sente desconforto digest\u00f3rio severo por pelo menos 3 anos. Refere diagn\u00f3stico \nrecente de doen\u00e7a inflamat\u00f3ria intestinal e come\u00e7ou tratamento medicamentoso a cerca \nde 6 meses mas n\u00e3o sentiu melhora. Toma anti-inflamat\u00f3rio (Mesalazina 800mg 2 x ao \ndia) e antibi\u00f3tico (n\u00e3o sabe dizer qual) sempre que entra em crise e tamb\u00e9m faz uso com \nprescri\u00e7\u00e3o m\u00e9dica de Inzelm. \n\u2022 HIST\u00d3RIA PATOL\u00d3GICA PREGRESSA: Paciente refere que tem gastrite cr\u00f4nica \ndesde 18 anos de idade. Fez tratamento e disse ter melhorado apesar de sentir dor de \nestomago e ser diagnosticada como portadora de gastrite cr\u00f4nica (S.I.C).\n\u2022 EXAME F\u00cdSICO: Paciente apresenta sinais de desnutri\u00e7\u00e3o leve, deple\u00e7\u00e3o da bola de \nbichat, perda significativa de massa magra em membros inferiores. \n\u2022 DIAGN\u00d3STICO CL\u00cdNICO: Doen\u00e7a de Chron leve (laudo m\u00e9dico com solicita\u00e7\u00e3o de \nacompanhamento nutricional)\n\u2022 SINTOMAS GASTROINTESTINAIS: Apresenta constipa\u00e7\u00e3o severa (Bristol tipo 1) e \nchega a passar mais de 5 dias sem evacuar. Apresenta momentos de diarr\u00e9ia liquida que \nduram de um a dois dias. Apresenta flatul\u00eancia importante, c\u00f3licas severas, eructa\u00e7\u00e3o, \nmau h\u00e1lito constante. \no Recordat\u00f3rio Alimentar \u2013 Paciente consume dieta de 1800 kcal com uso de \nultra processados (maionese, biscoitos, bolos, sorvete). Refere ter dificuldade em \nconsumir saladas e frutas (esquece de comer e tem pregui\u00e7a de preparar). N\u00e3o \nconsome refrigerante, mas usa muito suco de caixinha.\no N\u00e3o gosta de peixe e n\u00e3o gosta muito de frango.\no Adora leite e derivados, mas percebe piora dos sintomas gastro intestinais. \n\u2022 AVALIA\u00c7\u00c3O ANTROPOM\u00c9TRICA:\nDADOS \nANTROPOM\u00c9TRICOS\nAVALIA\u00c7\u00d5ES CLASSIFICA\u00c7\u00c3O\nPeso Atual (kg) 54,6 -\nPeso Usual (kg) 62,0 (1 anos atr\u00e1s) -\nEstatura (m) 1,74 m -\nIMC (kg/m2\n) 18,03 kg/m\u00b2 Abaixo do peso\nCircunfer\u00eancia abdominal 67 cm Baixo risco\n*Para defini\u00e7\u00e3o do Peso ideal n\u00e3o esque\u00e7a de referenciar o m\u00e9todo. \nBioimped\u00e2ncia:\n\u2022 AVALIA\u00c7\u00c3O BIOQU\u00cdMICA\nDados Bioqu\u00edmicos Valores de Refer\u00eancia Avalia\u00e7\u00e3o Classifica\u00e7\u00e3o\nHem\u00e1cias 4,5 \u2013 5,5 milh\u00f5es /mm3 4,48 Abaixo do \nintervalo de \nrefer\u00eancia.\nHemoglobina 11,5 \u2013 16,4 g/dl 12,3 Dentro do \nintervalo, mas \nno limite \ninferior.\nHemat\u00f3crito 36-50% 42,6 Normal\nVitamina B12 210,0 pg/mL e 680,0 \npg/mL\n220 pr\u00f3ximo ao \nlimite inferior\nLeuc\u00f3citos 5-9 mil/mm3 8500 Normal\nProte\u00ednas totais 6,5 \u2013 7,7g/ml 6,6 Normal\nAlbumina 3,9 \u2013 4,6 g/ml 4,0 Normal\nColesterol total < 200 mg/dl 200 No limite \nsuperior\nLDL colesterol <100 mg/dl 101 Acima do \nvalor desej\u00e1vel\nHDL-colesterol >60 mg/dl 37 Abaixo do \nvalor desej\u00e1vel\nTriglicer\u00eddeos <150 mg/dl 105 Normal\nGlicose Jejum <100 mg/dl 92,0 Normal\nUr\u00e9ia 20-40 mg/dl 28,0 Normal\nCreatinina 1-2 mg/dl 1,2 Normal\nS\u00f3dio 135 \u2013 145 mEq/L 136 Normal\nPot\u00e1ssio 3,5 \u2013 5,5 mEq/L 5,4 Normal\nC\u00e1lcio 8,5 \u2013 10,2 mg/dL 9,1 Normal\nDiante do caso responda:\n1. Sobre a Doen\u00e7a Chron responda:\na. Determine o disp\u00eandio energ\u00e9tico do paciente. Referencie de onde veio o c\u00e1lculo (sem \npontua\u00e7\u00e3o).\nfiz j\u00e1 o calculo de 62/1,74 ao quadrado que deu 62/3,0276 = 20,47 imc no caso usei o usal que mostrava j\u00e1 que n\u00e3o usamos o atual para calcular a\u00ed agora como ficaria a distribui\u00e7\u00e3o de macros Macro % do VCT Kcal Grama total g/kg de peso de cho,ptn e lip e me fala como calcula o dispendio "},{"assistant_initiates":false,"asst_text":"\u00d3tima observa\u00e7\u00e3o! Quando tratamos de pacientes com condi\u00e7\u00f5es especiais (como hepatopatias, renais cr\u00f4nicos ou outros casos como Doen\u00e7a de Crohn), \u00e9 comum basear-se no **peso usual**, **peso ideal** ou **IMC** para calcular o gasto energ\u00e9tico total, em vez de utilizar equa\u00e7\u00f5es como Harris-Benedict. Isso ocorre pois essas f\u00f3rmulas podem n\u00e3o refletir adequadamente as necessidades devido \u00e0s altera\u00e7\u00f5es metab\u00f3licas e fisiol\u00f3gicas associadas a essas condi\u00e7\u00f5es.\n\nVamos refazer o c\u00e1lculo do gasto energ\u00e9tico de acordo com esse racioc\u00ednio.\n\n---\n\n### 1. **Calcular o VET (Valor Energ\u00e9tico Total)**:\n\n#### F\u00f3rmula Perspectiva:\nPara pacientes com doen\u00e7as cr\u00f4nicas (como Crohn), usa-se frequentemente um valor energ\u00e9tico de **25\u201330 kcal/kg de peso corporal habitual**) para manuten\u00e7\u00e3o e em casos com desnutri\u00e7\u00e3o leve. Ajuste-se esse intervalo com base na condi\u00e7\u00e3o do paciente.\n\n#### Dados:  \n- **Peso habitual:** 62 kg  \n- **IMC com peso habitual:** 20,47 kg/m\u00b2 (dentro do peso considerado normal).  \n- **Doen\u00e7a de Crohn leve (com sinais de desnutri\u00e7\u00e3o leve)**: Ajusta-se **30 kcal/kg de peso habitual.**\n\n**VET (kcal) = Peso habitual \u00d7 Fator energ\u00e9tico por kg**  \n**VET = 62 \u00d7 30 = 1860 kcal/dia**\n\n---\n\n### 2. **Justificando um ajuste maior baseado no catabolismo:**\nSe considerarmos a Doen\u00e7a de Crohn *ativa* e a perda cont\u00ednua de peso/nutri\u00e7\u00e3o (sinais de inflama\u00e7\u00e3o leve e catabolismo em curso), podemos aumentar o fator energ\u00e9tico para **35 kcal/kg de peso habitual**, recomendado para processos inflamat\u00f3rios ou desnutri\u00e7\u00e3o moderada.\n\n**VET ajustado:**\n**VET = 62 \u00d7 35 = 2170 kcal/dia**\n\n---\n\n### 3. **Distribui\u00e7\u00e3o de macronutrientes (% do VET):**  \nNo caso de um paciente com Doen\u00e7a de Crohn, a dieta precisa ser individualizada com **distribui\u00e7\u00e3o de macronutrientes compat\u00edvel com o estado inflamat\u00f3rio e toler\u00e2ncia digestiva**, mas respeitando as propor\u00e7\u00f5es gerais:\n\n- **Carboidratos (CHO): 45\u201355%** do VET  \n- **Prote\u00ednas (PTN): 15\u201320%** (com um enfoque maior em prote\u00ednas por causa de desnutri\u00e7\u00e3o e inflama\u00e7\u00e3o)  \n- **Lip\u00eddios (LIP): 25\u201335%**  \n\n#### Propor\u00e7\u00e3o Utilizada:\nVamos adotar:  \n- CHO: 50%  \n- PTN: 20%  \n- LIP: 30%\n\n#### Aplicando ao VET **(2170 kcal)**:\n\n---\n\n#### Carboidratos (CHO):\n- **CHO kcal** = 50% do VET  \n  **CHO kcal = 0,50 \u00d7 2170 = 1085 kcal**\n- Como 1g de carboidrato = 4 kcal:\n  **CHO g = 1085 \u00f7 4 = 271 g**\n- **CHO g/kg = 271 \u00f7 62 ~ 4,37 g/kg**\n\n---\n\n#### Prote\u00ednas (PTN):  \n- **PTN kcal** = 20% do VET  \n  **PTN kcal = 0,20 \u00d7 2170 = 434 kcal**  \n- Como 1g de prote\u00edna = 4 kcal:  \n  **PTN g = 434 \u00f7 4 = 108,5 g (~109 g)**  \n- **PTN g/kg = 109 \u00f7 62 ~ 1,76 g/kg**  \n\n*A prote\u00edna est\u00e1 elevada devido ao estado inflamat\u00f3rio e potencial catabolismo associado \u00e0 Doen\u00e7a de Crohn.*\n\n---\n\n#### Lip\u00eddios (LIP):  \n- **LIP kcal** = 30% do VET  \n  **LIP kcal = 0,30 \u00d7 2170 = 651 kcal**  \n- Como 1g de lip\u00eddio = 9 kcal:  \n  **LIP g = 651 \u00f7 9 ~ 72 g**  \n- **LIP g/kg = 72 \u00f7 62 ~ 1,16 g/kg**\n\n---\n\n### Resumo Final:\nCom base no VET ajustado de 2170 kcal/dia:\n\n| Macronutriente  | % do VET | Total kcal | Total g  | g/kg (peso habitual = 62 kg) |\n|-----------------|----------|------------|----------|------------------------------|\n| **Carboidratos**| 50%      | 1085 kcal  | ~271 g   | ~4,37 g/kg                  |\n| **Prote\u00ednas**   | 20%      | 434 kcal   | ~109 g   | ~1,76 g/kg                  |\n| **Lip\u00eddios**    | 30%      | 651 kcal   | ~72 g    | ~1,16 g/kg                  |\n\n---\n\n### Pontos Importantes:  \n1. **Base para o c\u00e1lculo de energia** foi o peso **habitual** de 62 kg (n\u00e3o o atual, pois ele reflete desnutri\u00e7\u00e3o leve e perda muscular).  \n2. **VET ajustado** com 35 kcal/kg foi usado por considerar a Doen\u00e7a de Crohn leve/moderada com compat\u00edveis sinais de perda nutricional.  \n3. A **distribui\u00e7\u00e3o de macronutrientes** permite adapta\u00e7\u00e3o alimentar de acordo com a toler\u00e2ncia do paciente:\n   - Reduzir alimentos ricos em fibras insol\u00faveis (devido \u00e0 constipa\u00e7\u00e3o cr\u00f4nica e flatul\u00eancia exacerbada).  \n   - Ajustar os lip\u00eddios com base na presen\u00e7a de sintomas digestivos (piora com derivados de leite).\n   - Garantir prote\u00ednas suficientes para suprir o catabolismo e a perda de massa magra.  \n\n---\n\nSe houver d\u00favida ou ajustes para um VET menor, baseado no fator de 30 kcal/kg, basta recalcular os macronutrientes proporcionalmente.","behavior":"degenerate_repetition","conversation_hash":"11fa89b2fd6f177acead9b714b3b040a","conversation_redacted":false,"conversation_toxic":false,"country":"Brazil","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Portuguese","model":"gpt-4o-2024-11-20","n_chars":4401,"n_turns_in_conversation":7,"n_words":710,"source_row_offset":13936,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:29 GMT","turn_id":"1d6cf422c0311dc73f7c9b92","turn_index":1,"user_text":"no caso a professora falou que n\u00e3o usamos harrris para esse calculo pois para pacientes hapatopatas e renais \u00e9 mais pelo imc e peso usual/ideal "},{"assistant_initiates":false,"asst_text":"Ah, excelente pergunta! O valor de **30 kcal/kg de peso corporal** (ou outros valores como 25-35 kcal/kg) n\u00e3o \u00e9 arbitr\u00e1rio; ele \u00e9 baseado em **diretrizes cient\u00edficas e protocolos de c\u00e1lculo de necessidades energ\u00e9ticas para pacientes cl\u00ednicos**. S\u00e3o recomenda\u00e7\u00f5es empregadas em nutri\u00e7\u00e3o cl\u00ednica, considerando contextos espec\u00edficos, que incluem o estado nutricional do paciente, sua condi\u00e7\u00e3o cl\u00ednica, e o grau de estresse metab\u00f3lico.\n\nSegue a explica\u00e7\u00e3o detalhada de onde vem o **30 kcal/kg**:\n\n---\n\n### 1. **Fontes Cient\u00edficas e Cl\u00ednicas**:\nO uso de **kcal/kg de peso corp\u00f3reo** \u00e9 um m\u00e9todo pr\u00e1tico, amplamente utilizado em situa\u00e7\u00f5es onde:\n- O paciente tem uma condi\u00e7\u00e3o cl\u00ednica cr\u00f4nica, como Doen\u00e7a de Crohn, hepatopatias, insufici\u00eancia renal ou c\u00e2ncer.\n- N\u00e3o se utiliza equa\u00e7\u00f5es como Harris-Benedict por n\u00e3o refletirem adequadamente o metabolismo alterado em condi\u00e7\u00f5es espec\u00edficas.\n\nEsses valores v\u00eam de consensos e diretrizes como:\n- Diretrizes da **ESPEN (European Society for Clinical Nutrition and Metabolism)**.\n- Materiais da **ASPEN (American Society for Parenteral and Enteral Nutrition)**.\n- Protocolos de **nutri\u00e7\u00e3o cl\u00ednica** seguidos em hospitais e institutos de sa\u00fade.\n\n---\n\n### 2. **Por que 30 kcal/kg de peso?**\nO valor de **30 kcal/kg de peso corporal** representa uma faixa **moderada** de gasto energ\u00e9tico em repouso, ajustada para a condi\u00e7\u00e3o cl\u00ednica do paciente. \u00c9 amplamente utilizado para pacientes cr\u00f4nicos, mas sem um estresse metab\u00f3lico significativo e razo\u00e1vel n\u00edvel de atividade.\n\nA faixa utilizada geralmente depende de:\n- **Condi\u00e7\u00e3o cl\u00ednica**: A presen\u00e7a ou gravidade de processos inflamat\u00f3rios aumenta o gasto energ\u00e9tico.  \n  - **Sem estresse ou em condi\u00e7\u00e3o leve**: Geralmente 25 kcal/kg.  \n  - **Estresse metab\u00f3lico moderado (como Doen\u00e7a de Crohn ativa, desnutri\u00e7\u00e3o leve)**: Geralmente **30 kcal/kg**.  \n  - **Estresse mais intenso (sepse, queimaduras, etc.)**: Pode subir para 35-40 kcal/kg.  \n\n- **Estado nutricional**:  \n  - Em desnutri\u00e7\u00e3o leve, moderada ou quadro inflamat\u00f3rio, a ingest\u00e3o **suficiente para recupera\u00e7\u00e3o do peso e manuten\u00e7\u00e3o** recai na faixa de **30\u201335 kcal/kg**.\n\n---\n\n### 3. **C\u00e1lculo de necessidades energ\u00e9ticas com base na Doen\u00e7a de Crohn**:\nNo caso desse paciente, **30 kcal/kg** foi utilizado porque:\n1. O paciente tem Doen\u00e7a de Crohn leve a moderada **sem desnutri\u00e7\u00e3o grave**, mas com perda de massa magra (vis\u00edvel nos membros inferiores e Bichat).  \n2. A Doen\u00e7a de Crohn ativa com crises frequentes causa **aumento metab\u00f3lico sist\u00eamico (fatores inflamat\u00f3rios)**, mesmo que leve. Isso justifica a escolha de 30 kcal em vez de valores inferiores (25 kcal, por exemplo).  \n3. N\u00e3o h\u00e1 sinais de necessidade de um c\u00e1lculo mais elevado (como queimaduras, infec\u00e7\u00f5es graves ou traumas).\n\n---\n\n### 4. **Resumo da Origem dos Valores (kcal/kg/peso)**:\n| **Situa\u00e7\u00e3o Cl\u00ednica / Paciente**                   | **Necessidade Energ\u00e9tica** (kcal/kg de peso habitual ou ideal) |\n|--------------------------------------------------|-------------------------------------------------------------|\n| Paciente saud\u00e1vel (manuten\u00e7\u00e3o leve)              | 25\u201330 kcal/kg                                              |\n| Doen\u00e7a leve ou recupera\u00e7\u00e3o (como Crohn leve)     | **30 kcal/kg**                                             |\n| Estresse metab\u00f3lico moderado (Crohn ativo, cirurgias pequenas, trauma leve) | 30\u201335 kcal/kg                                              |\n| Estresse grave (sepse, trauma extenso, queimaduras) | 35\u201340 kcal/kg                                              |\n\n---\n\nEsses valores s\u00e3o frequentemente usados para **simplificar c\u00e1lculos emergenciais ou cl\u00ednicos r\u00e1pidos**, mas podem ser refinados usando monitors espec\u00edficos ou medi\u00e7\u00f5es indiretas do gasto energ\u00e9tico (como calorimetria indireta).\n\nSe permanecer alguma d\u00favida, s\u00f3 avisar!","behavior":"degenerate_repetition","conversation_hash":"11fa89b2fd6f177acead9b714b3b040a","conversation_redacted":false,"conversation_toxic":false,"country":"Brazil","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Portuguese","model":"gpt-4o-2024-11-20","n_chars":3877,"n_turns_in_conversation":7,"n_words":524,"source_row_offset":13937,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:29 GMT","turn_id":"8b0bd79049fcc44f3a3cd033","turn_index":2,"user_text":"s\u00f3 me tira uma duvida de onde saiu esse 30kcal para fazer o calculo ? s\u00f3 duvida mesmo "},{"assistant_initiates":false,"asst_text":"Ah, \u00f3timo ponto! Quando utilizamos um **peso meta** (ou peso ideal ajustado) para calcular as necessidades energ\u00e9ticas, seguimos esse m\u00e9todo para pacientes que apresentam **desnutri\u00e7\u00e3o leve a moderada**, que \u00e9 exatamente o caso do paciente descrito. Isso ocorre porque o peso atual frequentemente **n\u00e3o reflete um estado adequado ou saud\u00e1vel**, enquanto o peso meta representa a condi\u00e7\u00e3o que estamos tentando alcan\u00e7ar com a terapia nutricional.\n\nNesse caso, se adotarmos um **peso-meta de 60 kg**, reutilizamos a abordagem com base em *kcal/kg* para calcular o gasto energ\u00e9tico.\n\n---\n\n### Etapas do C\u00e1lculo com Peso Meta de 60 kg\n\n#### 1. **Necessidade Energ\u00e9tica Total (VET)**:\nEm situa\u00e7\u00f5es de desnutri\u00e7\u00e3o leve a moderada, como no caso do paciente com Doen\u00e7a de Crohn, podemos continuar usando o **30\u201335 kcal/kg** com o **peso meta de 60 kg**:\n  \n- **Moderado (30 kcal/kg):**  \n  **VET = 30 \u00d7 60 = 1800 kcal/dia**\n\n- **Para maior suporte nutricional (35 kcal/kg):**  \n  **VET = 35 \u00d7 60 = 2100 kcal/dia**\n  \nPortanto, o c\u00e1lculo do gasto energ\u00e9tico nesse caso ficaria entre **1800-2100 kcal/dia**, dependendo do grau de agressividade que desejamos no suporte cal\u00f3rico.\n\n---\n\n#### 2. **Distribui\u00e7\u00e3o de Macronutrientes usando VET com Peso Meta**:\n\nVamos adotar o VET m\u00e9dio de **2000 kcal/dia** (dentro da faixa recomendada) para o c\u00e1lculo.\n\n##### Propor\u00e7\u00e3o de Macronutrientes:\n- **Carboidratos (CHO): 50% do VET**  \n- **Prote\u00ednas (PTN): 20% do VET**  \n- **Lip\u00eddios (LIP): 30% do VET**\n\nAgora, calculamos os valores para cada macronutriente:\n\n---\n\n### a) **Carboidratos**:\n1. **CHO kcal:** = 50% \u00d7 VET  \n   **CHO kcal = 0,50 \u00d7 2000 = 1000 kcal**  \n2. Gramas de carboidrato: 1 g = 4 kcal  \n   **CHO g = 1000 \u00f7 4 = 250 g**  \n3. Gramas por kg:  \n   **CHO g/kg = 250 \u00f7 peso-meta (60 kg)**  \n   **CHO g/kg = ~4,2 g/kg**\n\n---\n\n### b) **Prote\u00ednas**:\n1. **PTN kcal:** = 20% \u00d7 VET  \n   **PTN kcal = 0,20 \u00d7 2000 = 400 kcal**  \n2. Gramas de prote\u00edna: 1 g = 4 kcal  \n   **PTN g = 400 \u00f7 4 = 100 g**  \n3. Gramas por kg:  \n   **PTN g/kg = 100 \u00f7 peso-meta (60 kg)**  \n   **PTN g/kg = ~1,67 g/kg**\n\n---\n\n### c) **Lip\u00eddios**:\n1. **LIP kcal:** = 30% \u00d7 VET  \n   **LIP kcal = 0,30 \u00d7 2000 = 600 kcal**  \n2. Gramas de lip\u00eddio: 1 g = 9 kcal  \n   **LIP g = 600 \u00f7 9 \u2248 67 g**  \n3. Gramas por kg:  \n   **LIP g/kg = 67 \u00f7 peso-meta (60 kg)**  \n   **LIP g/kg = ~1,1 g/kg**\n\n---\n\n### Resumo (Peso Meta de 60 kg e VET de 2000 kcal):\n\n| Macronutriente  | % do VET | Total kcal | Total g  | g/kg (peso-meta = 60 kg) |\n|-----------------|----------|------------|----------|--------------------------|\n| **Carboidratos**| 50%      | 1000 kcal  | 250 g    | ~4,2 g/kg               |\n| **Prote\u00ednas**   | 20%      | 400 kcal   | 100 g    | ~1,67 g/kg              |\n| **Lip\u00eddios**    | 30%      | 600 kcal   | ~67 g    | ~1,1 g/kg               |\n\n---\n\n### Qual \u00e9 a l\u00f3gica de usar o Peso Meta?\n\n- O peso atual (54,6 kg) reflete **desnutri\u00e7\u00e3o leve** e perda de massa magra. Assim, **n\u00e3o usar o peso atual rende um c\u00e1lculo subestimado do VET**, o que prejudicaria a recupera\u00e7\u00e3o nutricional.\n- O peso meta de 60 kg est\u00e1 mais pr\u00f3ximo de um peso ideal ou saud\u00e1vel no contexto do paciente \u2014 e fornecer calorias baseadas nesse peso ajuda a atender \u00e0s necessidades para reabilita\u00e7\u00e3o e recupera\u00e7\u00e3o muscular.\n  \n#### Refer\u00eancia para Tabela de Novos Valores Ajust\u00e1veis:\n- Povo **) Estou Nesta troca Volumeogados**","behavior":"degenerate_repetition","conversation_hash":"11fa89b2fd6f177acead9b714b3b040a","conversation_redacted":false,"conversation_toxic":false,"country":"Brazil","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Portuguese","model":"gpt-4o-2024-11-20","n_chars":3392,"n_turns_in_conversation":7,"n_words":578,"source_row_offset":13938,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:29 GMT","turn_id":"793e9c7d31870df74a930962","turn_index":3,"user_text":"e se usamos um peso meta de 60  "},{"assistant_initiates":false,"asst_text":"\u00d3tima pergunta! Isso demonstra que voc\u00ea est\u00e1 atenta aos detalhes metodol\u00f3gicos e como **justificar adequadamente a escolha do valor energ\u00e9tico na pr\u00e1tica cl\u00ednica ou em uma prova**.\n\nA escolha de **2000 kcal** foi feita com base em uma **an\u00e1lise racional do caso cl\u00ednico espec\u00edfico, considerando a faixa de 30\u201335 kcal/kg** para o **peso meta** de 60 kg (que indicaria um gasto energ\u00e9tico total de 1800\u20132100 kcal). No entanto, vou explicar detalhadamente **por que assumimos este valor de 2.000 kcal** e como decidir um valor correto em uma prova.\n\n---\n\n### 1. **Por que assumimos 2000 kcal?**\n\nA base vem de:\n\n#### a) **Faixas de recomenda\u00e7\u00e3o padr\u00e3o:**\nTrabalhamos com faixas de necessidades energ\u00e9ticas padronizadas, que facilitam a decis\u00e3o pr\u00e1tica na nutri\u00e7\u00e3o cl\u00ednica. O paciente com **Doen\u00e7a de Crohn leve/moderada** e **desnutri\u00e7\u00e3o leve** se encaixa nesse intervalo (**30\u201335 kcal/kg/peso**). A tabela abaixo ilustra bem:\n\n| N\u00edvel de gasto energ\u00e9tico           | Fator t\u00edpico aplicado       | Aplica\u00e7\u00e3o cl\u00ednica (base no peso usual/meta)       |\n|-------------------------------------|-----------------------------|--------------------------------------------------|\n| **Baixo** (manuten\u00e7\u00e3o b\u00e1sica)       | **25 kcal/kg**              | Paciente est\u00e1vel sem inflama\u00e7\u00e3o ou obesidade leve. |\n| **Moderado** (condi\u00e7\u00e3o leve/moderada)| **30 kcal/kg** (\u00b1)          | Ex.: Doen\u00e7a leve/moderada com pequena perda nutricional. |\n| **Elevado** (estresse moderado)     | **35 kcal/kg** (\u00b1)          | Ex.: Processo inflamat\u00f3rio ativo e perda de massa magra.  |\n| **Muito alto** (catabolismo severo) | **40 kcal/kg ou mais**      | Ex.: Queimaduras, traumas, sepse grave.          |\n\nO paciente foi avaliado como um caso moderado devido \u00e0 Doen\u00e7a de Crohn ativa (leve sinais de inflama\u00e7\u00e3o sist\u00eamica, mas sem complica\u00e7\u00f5es graves). Com 30\u201335 kcal/kg:\n- **30 kcal \u00d7 60 kg (peso-meta)** = 1800 kcal  \n- **35 kcal \u00d7 60 kg** = 2100 kcal  \n\nAo assumir **2000 kcal**, estamos **dentro desta faixa m\u00e9dia recomendada (1800-2100 kcal)**, o que \u00e9 considerado coerente e seguro na pr\u00e1tica cl\u00ednica.\n\n---\n\n#### b) **Pr\u00e1tica cl\u00ednica e arredondamentos:**\n- Adotar **valores arredondados** para c\u00e1lculos cal\u00f3ricos simplifica a aplica\u00e7\u00e3o pr\u00e1tica \u2014 principalmente em um cen\u00e1rio com m\u00faltiplos pacientes ou na constru\u00e7\u00e3o r\u00e1pida de planos alimentares.  \n- Na faixa definida, 2000 kcal foi arredondado como pr\u00f3ximo e pr\u00e1tico para elaborar uma estrat\u00e9gia alimentar.\n\n---\n\n#### c) **Estado cl\u00ednico e objetivos nutricionais:**\nNo caso do paciente:\n1. O objetivo \u00e9 prevenir **further catabolismo** (perda adicional de massa magra) e promover o estado de **anabolismo leve**, para ele atingir o peso-meta de **60 kg**.\n2. Proporcionar **uma ingest\u00e3o suficiente para manuten\u00e7\u00e3o + leve ganho de peso**.\n\nOptar por **2000 kcal** segue a l\u00f3gica de:\n- Fornecer uma ingest\u00e3o de energia suficiente (sem sobrecarregar o trato gastrointestinal sens\u00edvel devido \u00e0 Crohn).  \n- Proporcionar energia para a recupera\u00e7\u00e3o metab\u00f3lica e muscular.\n\n---\n\n### 2. **Como determinar o valor correto na prova?**\n\nEssa \u00e9 a parte mais importante! Em provas, \u00e9 essencial argumentar com base nas diretrizes e no racioc\u00ednio cl\u00ednico. Veja o *\"passo a passo\"* de como abordar se n\u00e3o houver orienta\u00e7\u00e3o espec\u00edfica na quest\u00e3o:\n\n#### Passo 1: **Identificar a condi\u00e7\u00e3o cl\u00ednica e associar a faixa de kcal/kg adequada**\n- Paciente saud\u00e1vel (ou manuten\u00e7\u00e3o): **25\u201330 kcal/kg**.  \n- Desnutri\u00e7\u00e3o leve ou inflama\u00e7\u00e3o leve/moderada: **30\u201335 kcal/kg** (como Doen\u00e7a de Crohn ativa).  \n- Inflama\u00e7\u00e3o severa, catabolismo intenso: **\u226535 kcal/kg**.\n\nNo caso:\n- Peso-meta = **60 kg**.\n- Faixa aplic\u00e1vel = **30\u201335 kcal/kg** \u2794 1800-2100 kcal/dia.  \n\n----\n\n#### Passo 2: **Adote um valor coerente dentro da faixa**\n- Escolha um n\u00famero arredondado que simplifique os c\u00e1lculos e **justifique por meio da severidade da condi\u00e7\u00e3o cl\u00ednica**.\n- Se o paciente est\u00e1 entre leve e moderado: **usar o meio da faixa** \u00e9 considerado seguro \u2794 **2000 kcal/dia**.  \n\nSe a quest\u00e3o exigir um valor fixo, **justifique a escolha do valor com base no metabolismo do paciente e no intervalo adequado**.\n\n---\n\n#### Passo 3: **Explique sua decis\u00e3o na resposta (se pedido)**\n**Exemplo de resposta escrita:**\n\u201cO gasto energ\u00e9tico do paciente foi calculado utilizando a faixa de 30\u201335 kcal/kg, ajustada para um peso-meta de 60 kg. Considerando o estado de inflama\u00e7\u00e3o leve/moderada e a desnutri\u00e7\u00e3o identificada, optei por um valor m\u00e9dio de 2000 kcal/dia, correspondente a 33,3 kcal/kg, que \u00e9 adequado para manuten\u00e7\u00e3o e recupera\u00e7\u00e3o de massa magra no contexto do paciente com Doen\u00e7a de Crohn.\u201d\n\n---\n\n#### Passo 4: O que fazer se n\u00e3o derem peso-meta?\n\nUse diretamente o peso **usual** (neste caso, 62 kg), j\u00e1 que o peso usual reflete o estado \"normal\" do paciente antes da perda nutricional. Voc\u00ea segue o mesmo racioc\u00ednio e ajusta a faixa correspondente:\n\n- **30 kcal \u00d7 62 kg** = 1860 kcal  \n- **35 kcal \u00d7 62 kg** = 2170 kcal  \n- Valor seguro/arredondado = **2000 kcal/dia**\n\n---\n\n### 3. **Dicas importantes para provas**:\n1. **Preste aten\u00e7\u00e3o \u00e0 faixa kcal/kg:**  \n   O c\u00e1lculo mais usado para pacientes cr\u00f4nicos/desnutri\u00e7\u00e3o gira em torno de **30\u201335 kcal/kg de peso corporal meta ou usual**.\n\n2. **Sempre use peso-meta ou usual**, a menos que indicado o contr\u00e1rio:  \n   N\u00e3o usar o peso atual se ele reflete um estado alterado (ex.: desnutri\u00e7\u00e3o, edema, reten\u00e7\u00e3o h\u00eddrica).\n\n3. **Justifique escolhas m\u00e9dias em faixas:**  \n   Caso fique em d\u00favida, opte pelo **valor m\u00e9dio arredondado da faixa recomendada**, pois \u00e9 mais seguro para aplica\u00e7\u00e3o cl\u00ednica e pr\u00e1tica.\n\n4. **Releia a quest\u00e3o:**  \n   \u00c0s vezes a prova especifica se o c\u00e1lculo deve seguir faixas m\u00e9dias ou se h\u00e1 um valor cal\u00f3rico estimado.\n\n---\n\nSe seguir este racioc\u00ednio, estar\u00e1 segura para justificar qualquer c\u00e1lculo de necessidade energ\u00e9tica na hora da prova! \ud83d\ude0a","behavior":"degenerate_repetition","conversation_hash":"11fa89b2fd6f177acead9b714b3b040a","conversation_redacted":false,"conversation_toxic":false,"country":"Brazil","empty_output":false,"evidence_codes":[],"label":"absent","label_present":false,"label_qualified":false,"label_source":"Final dense release","language":"Portuguese","model":"gpt-4o-2024-11-20","n_chars":5881,"n_turns_in_conversation":7,"n_words":893,"source_row_offset":13939,"source_shard":"turns-00055.parquet","timestamp":"Mon, 09 Dec 2024 15:39:29 GMT","turn_id":"a949c7206be0bbc8fcfb0392","turn_index":4,"user_text":"porque assumimos esses 2k de calorias ? e como sei como achar ou colocar isso na hora da prova "}],"shard":{"index":55,"name":"turns-00055.parquet","rows":65278}}